What personal information does the ShowerStar App collect?

No. The ShowerStar App does not require you to enter your name, email address, mobile phone number, or any type of personally identifiable data.

To ensure the device is effective and to provide helpful behavioural nudges, the app collects specific anonymous technical data.

What data is collected?

• Location: This is used to determine the average incoming water temperature in your area.

• Water heater type: We record whether you use gas, electric resistance, heat pump, or solar thermal.

• Shower duration: We track how long the water runs to help calculate your savings.

Why is this data useful? This information helps utilities and program sponsors verify that the ShowerStar has been installed and is being used.

It also helps them understand when hot water is used. This allows utilities to design water heater load flex programs that minimise inconvenience to residents.

Need more help? You can find other ShowerStar support materials, instructions, and videos on our Support Page.