GETTING STARTED
Step 1 - Power On + Charging +
First step is to power on the device by pressing the Operation Button for 3 seconds and then charging the battery by connecting it to any USB charger using the supplied USB cable for 4-6 hours.
The charging cable has a USB Type C connector. If your charger has a Type A USB connector plug the cable into the supplied USB adaptor.
The top LED illuminates RED when charging and GREEN when fully charged.
Step 2 - Install Mounting Cradle +
Insert supplied cable ties into the mounting bracket. Wrap cable ties around shower pipe / shower-head and tighten until tight and the cradle fits snugly again the pipe. Trim the excess cable tie length. Slide the ShowerStar into the mounting cradle with the USB connector facing down.
Step 3 - Power + Test +
Press and hold the Operation Button on the side of the ShowerStar for 3 seconds. The LEDS will illuminate, RED, GREEN and then BLUE. Turn on the water as you normally would to take a shower. The middle LED should illuminate BLUE - this shows that water flow is correctly detected.
Step 4 - Download ShowerStar App +
Search for "ShowerStar" in the Apple or Google App stores and download the free App.
Step 5 - Configure ShowerStar App +
Recommend watching the 3 minute video "ShowerStar -App Setup and Configuration".
LED LEGEND
QUICK START GUIDE
USER MANUAL
VIDEOS
FAQ'S
Where do I install the ShowerStar? +
Mount the ShowerStar onto exposed piping or a showerhead. Water should ideally flowing through the pipe / showerhead that the ShowerStar is mounted onto.
Do I need a plumber or electrician to install the ShowerStar? +
No. The ShowerStar is designed to be a quick DIY install in only a few minutes. Simply mount the mounting cradle using the supplied cable ties onto the shower piping.
How long does it take to install a ShowerStar? +
Typically less than 2 minutes.
How do I configure a ShowerStar? +
Download the TouchGrid App (iOS or Android) to configure, view usage, analyse costs and forecast savings.
What safety measures are included to minimise the risks with lithium batteries? +
There are a number of ways that the risks with lithium batteries are mitigated:
1. Use of UL , IEC, CB, CE, RoHS, UN38.3 and Reach approved battery.
2. High quality battery vendor that is regularly tested.
3. Battery design includes a battery management system with thermal cutout.
4. Water resistant battery design.
5. USB charging over voltage protection.
6. USB charging over current protection.
7. Water resistant enclosure design along with over-moulded operation button and waterproof USB connector.
8. Full SMT design for fully automated production.
9. Product safety approvals.
10. Regular factory inspections by 3rd party inspectors.
How does the App connect to a ShowerStar? +
The App is installed onto a smartphone and connects via Bluetooth to the ShowerStar. The typical RF range is typically around 10-15 meters.
What is the expected battery life? +
The battery will typically last for ~6-8 months. This depends on a few factors such as how many showers per day, the brightness and number of alerts and how often you connect the App to the ShowerStar.
At least 8 months is a good rule of thumb assuming 4 showers per day. Fewer showers per day and less intrusive alerts will result in longer battery life.
How do you recharge the battery? +
The ShowerStar has a USB Type C connector on the underside. Simply plug in the supplied USB cable and plug it into a standard 5VDC USB charger.The USB charger is not supplied with the ShowerStar. A USB Type C to Type A adaptor is included.
What sort of savings can I expect? +
The typical payback period is 3-6 months, depending on your cost of energy, water and length and frequency of your showers.
Typically larger families with children will have shorter paybacks.
Depending on whether you keep using the ShowerStar diligently a reduction of household energy consumption of ~7% and 15% in water consumption is achievable.
Does the ShowerStar or App collect any personally identifiable data? +
No. The App does not require you to enter your name, email address, mobile phone number or any type of personally identifiable data.
Data that is collected includes location (to determine average incoming water temp), water heater type (gas, electric resistance, heat pump or solar thermal), shower duration.
This data can help utilities and program sponsors verify product has been installed and is being used along with understanding when hot water is used. Hot water use is particularly useful for utilities to design water heater load flex programs that minimise inconvenience to residents.