--- title: Support description: "ShowerStar. Shower Sensor Timer and App. Shower Timer. Behaviour change. \nA modern electronic shower sensor timer that saves energy and water by encouraging people using behavioural science to take shorter showers." image: https://touchgrid.com/hubfs/ShowerStar%20+%20iPhone-1.png --- [![TouchGrid](https://touchgrid.com/hs-fs/hubfs/touchgrid_logo.jpg?width=100&height=100&name=touchgrid_logo.jpg "TouchGrid")](https://touchgrid.com/hubfs/touchgrid_logo.jpg?hsLang=en) [![TouchGrid_white-1](https://touchgrid.com/hs-fs/hubfs/TouchGrid_white-1.png?width=128&height=63&name=TouchGrid_white-1.png "TouchGrid_white-1")](https://touchgrid.com/?hsLang=en) - [Support](https://touchgrid.com/support) - [Calculator](https://touchgrid.com/shower-savings-calculator) - [Shop](https://shop.touchgrid.com/products/showerstar-shower-sensor-timer-app) - [Support](https://touchgrid.com/support) - [Calculator](https://touchgrid.com/shower-savings-calculator) - [Shop](https://shop.touchgrid.com/products/showerstar-shower-sensor-timer-app) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ![Videos Button](https://touchgrid.com/hubfs/Videos%20Button.png "Videos Button") [![Knowledgebase button](https://touchgrid.com/hubfs/Knowledgebase%20button.png "Knowledgebase button")](https://touchgrid.com/knowledge-base?hsLang=en) [![Documents button](https://touchgrid.com/hubfs/Documents%20button.png "Documents button")](https://touchgrid.com/support-documents?hsLang=en) [![FAQ Button](https://touchgrid.com/hubfs/FAQ%20Button.png "FAQ Button")](https://touchgrid.com/support-faq?hsLang=en) ## Submit a ticket  2025 TouchGrid Pty Ltd. All rights reserved. TouchGrid and ShowerStar are registered trademarks of TouchGrid Pty Ltd. All other trademarks are the property of their respective owners. Patents Pending.    [Privacy Policy](https://app.termly.io/policy-viewer/policy.html?policyUUID=4c31e134-abf2-4127-9211-49b5b8a3cd79)[Warranty Policy](https://docs.google.com/document/d/1mfD4UDYOjyPntgbl7AX0bMlKWfYwzTBVsJF0KXgmN7g/edit#heading=h.lksyin6fac0j)[Shipping Policy](https://docs.google.com/document/d/1efctxDs6K1TPut0uhE7ihYkQ1rM9Qum3URBYZIYkqFQ/edit?usp=sharing)[Contact Us   ](https://touchgrid.com/contact?hsLang=en)[   About Us](https://touchgrid.com/?hsLang=en#about_us) [Follow us on Facebook](https://www.youtube.com/channel/UCcW6tnR1W7b3i7pcgm9KvkQ) [Follow us on LinkedIn](https://www.linkedin.com/company/touchgrid) [Follow us on Facebook](https://www.facebook.com/profile.php?id=100087551652390)